Privacy Policy

Privacy Policy 1dompet — Our Commitment to Protecting Your Personal Data

Your privacy is our priority. This document clearly explains how 1dompet collects, uses, stores, and protects your personal data — all grounded in the principles of transparency and trust.

Last updated: 1 January 2026

1dompet's Six Data Protection Principles

Every decision we make regarding user data is guided by these six core principles.

End-to-End Encryption

All data transmitted between your device and 1dompet's servers is protected with 256-bit SSL encryption — the highest security standard in the industry.

No Sharing Without Consent

Your personal data is not sold, leased or shared with third parties for marketing purposes without your explicit consent.

Minimum Data Retention

We only retain data necessary for platform operations and legal compliance. Data that is no longer needed is securely disposed of.

Strict Access Controls

Only staff with specific authorisation may access user data, and every access is recorded in a securely stored audit log.

User Control Rights

You have the right to access, correct or request deletion of your personal data at any time through the channels we have provided.

Legal Compliance

This Privacy Policy complies with the Malaysian Personal Data Protection Act 2010 (PDPA) and relevant international data protection standards.

1dompet User Privacy Rights

As a 1dompet user, you have the following rights regarding your personal data.

Right of Access

You may request a copy of all personal data we hold regarding your account at any time.

Right to Rectification

If your data is inaccurate or outdated, you have the right to request a correction via your account settings or through customer support.

Right to Erasure

You may request deletion of your personal data subject to applicable legal record-keeping obligations.

Right to Object

You may object to the processing of your data for specific purposes such as direct marketing at any time.

Right to Data Portability

You have the right to receive your personal data in a machine-readable format for transfer to another service provider.

Right to Restriction of Processing

You may request a restriction on the processing of your data in certain circumstances while a dispute is being resolved.

01

Introduction & Privacy Policy Scope

This Privacy Policy explains how 1dompet ("we", "Platform" or "Company") collect, process, store and protect your personal data when you use our services — including the official website, mobile app and any other digital channels associated with 1dompet.

As an online wagering platform operating in Malaysia, we comply with the provisions of Personal Data Protection Act 2010 (PDPA) Malaysia and relevant international data protection standards. We take our responsibility to protect your personal information seriously.

This Policy applies to all 1dompet users — whether you are a visitor simply browsing the website, a registered member actively playing, or any party interacting with our platform in any capacity.

Important Note: By using the 1dompet platform, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to close your account.
02

Types of Personal Data We Collect

We collect your personal data through several means depending on your interaction with the platform 1dompet. The following are the main categories of data we collect:

Data Category Example Information Purpose of Collection
Identity Data Full name, date of birth, IC/passport number Account verification (KYC), fraud prevention
Contact Data Email address, phone number, mailing address Account communications, transaction notifications
Financial Data Bank account details (excluding passwords), transaction records Deposit and withdrawal processing
Usage Data Activity logs, betting records, game preferences Service improvement, legal compliance
Technical Data IP address, device type, web browser, cookies Platform security, identity verification

We does not collect credit card numbers or sensitive payment information directly — all payment processing is handled by registered and certified third-party payment processors.

03

How We Use Your Personal Data

The personal data we collect is used solely for legitimate purposes related to the operation of the platform 1dompet. The primary purposes for which we use your data are as follows:

  • Account management: Creates, maintains, and manages your account on the platform.
  • Identity verification: Carries out KYC processes to ensure platform security and legal compliance.
  • Transaction processing: Processes deposits, withdrawals, and all financial transactions in your account.
  • Service communications: Sends account-related notifications covering wins, transactions, and important platform updates.
  • Fraud prevention: Identifies and prevents fraudulent activity, money laundering, and platform abuse.
  • Platform enhancement: Analyzes usage patterns to improve the overall user experience.
  • Legal compliance: Meets the reporting and record-keeping obligations required under Malaysian law.
  • Customer support: Helps resolve inquiries, complaints, and technical issues you report.

If you have consented to receive marketing communications, we may also use your data to inform you of promotions, bonuses, and special offers relevant to your interests. You may withdraw this consent at any time.

04

Data Sharing with Third Parties

1dompet does not sell or rent your personal data to any third party for marketing purposes. However, in certain circumstances we may need to share your data with the following parties:

  • Payment processors: Payment service providers that help us process your deposit and withdrawal transactions. They are bound by strict confidentiality agreements.
  • Cloud service providers: Infrastructure providers that store and process data in a technical capacity — all bound by valid data processing agreements.
  • Regulatory authority: Government agencies or regulatory bodies with legal authority to request relevant data.
  • Law firm: Legal advisors we engage in litigation or legal investigation cases.
  • Verification service providers: Companies that assist with the KYC process and user identity verification.
Our Commitment: In all of the above circumstances, we ensure that the receiving parties are subject to data protection obligations equivalent to or exceeding the standards we uphold.
05

Data Security & Protection Measures

Protecting your personal data is a responsibility we take very seriously. 1dompet implements multiple layers of security to ensure your data is always protected:

  • 256-bit SSL Encryption: All data communications between your device and our servers are encrypted using the latest TLS protocol.
  • Two-factor authentication (2FA): An additional verification layer available for all user accounts.
  • Real-time monitoring: A threat detection system operating 24/7 to identify and respond to suspicious activity.
  • Internal access controls: 1dompet staff may only access data relevant to the scope of their role. All access is logged and monitored.
  • Regular security testing: Security audits and penetration testing are conducted regularly by independent parties.
  • Secure data backup: Data is regularly backed up to a secure, separate location to ensure service continuity.

While we take all reasonable steps to protect your data, no system is 100% completely secure. In the event of any data breach affecting your information, we will notify you and the relevant authorities within the timeframe required by law.

06

Cookies, Pixels & Tracking Technologies

Platform 1dompet uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. The following are the types of cookies we use:

  • Essential Cookies: Required for core platform functions such as login verification and session security. These cookies cannot be disabled.
  • Preference Cookies: Saves your preferences and settings such as language and display format for a smoother experience.
  • Analytics Cookies: Helps us understand how users interact with the platform so we can make meaningful improvements.
  • Security Cookies: Used to detect suspicious activity and protect your account from unauthorised access.

You can manage your cookie settings through your web browser. Please note that disabling certain cookies may affect platform functionality. For more information on managing cookies, refer to your web browser's help documentation.

07

Data Retention & Deletion

1dompet retains your personal data only for as long as necessary for the purposes stated in this Privacy Policy, or as required by applicable law.

In general, data retention periods are as follows:

  • Active account data: Retained for the entire duration your account remains active on the platform.
  • Financial transaction records: Retained for a minimum of seven (7) years in accordance with Malaysian financial legal requirements.
  • Support communication logs: Retained for three (3) years for reference and compliance purposes.
  • Closed account data: Archived for the period prescribed by law before being securely disposed of.
  • Cookies and session data: Disposed of in accordance with the expiry period set for each cookie type.

Once the retention period expires, your data will be securely disposed of using methods that ensure it cannot be recovered. You may request early deletion of your data, subject to applicable legal retention obligations.

08

Child & Vulnerable User Protection

Platform 1dompet is a wagering platform restricted exclusively to individuals aged 18 and above. We do not knowingly collect or process personal data of minors.

Should we discover that personal data of a minor has been collected without our knowledge, we will take immediate steps to delete that data and terminate the account in question.

To parents and guardians: If you discover that your child has registered or used this platform without your knowledge, please contact our support team immediately so that appropriate action can be taken.
09

Amendments to the Privacy Policy

1dompet reserves the right to update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or technological developments. Material amendments will be communicated to you via:

  • Notices prominently displayed on the platform's home page.
  • Notification emails sent to your registered email address.
  • Update the "Last Updated" date at the top of this document.

We encourage you to review this Privacy Policy periodically so you stay informed about how we protect your information. Continued use of the platform after any amendments take effect constitutes acceptance of those changes.

The latest version of this Privacy Policy is always available on the 1dompet website. If you wish to compare it with a previous version, you may contact our support team to obtain a copy of the older version.
10

Contact Us About Privacy

If you have any questions, concerns, or wish to exercise your privacy rights, please contact us through the following channels:

  • Live Chat: Available directly within the 1dompet platform, 24 hours a day, 7 days a week for instant responses.
  • Privacy Email: [email protected] (please copy manually — this is not a clickable link)
  • FAQ: Visit our FAQ page for answers to frequently asked questions related to privacy.

We aim to respond to all privacy-related inquiries within 72 hours works. For formal data subject rights requests (access, correction, deletion), please include your account number and identity verification document to help us process your request more efficiently.

1dompet's Commitment: We are committed to always prioritising user privacy in every aspect of platform operations. Your trust in us is a responsibility we uphold with the utmost care.

Play with Peace of Mind at 1dompet — Your Data Is Always Protected

Create an account today and enjoy a betting platform that not only delivers the best gaming experience, but is also fully committed to your privacy and data security.

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